When 2 monitors are used, and Pixyz Studio is launched on the secondary monitor, the Viewer appears white, and nothing is displayed.
This is a known issue caused by a conflict between nVidia GPUs and another software.
Here is a workaround:
- In the "ProgramData" folder, find a "A-Volute" folder
- Open the file BlackApps.dat
- Insert PiXYZStudio.exe in the list of applications
- Save the file